VictoriaMetrics Integration

Overview

VictoriaMetricsarrow-up-right is a fast, cost-effective, and scalable time-series database. Alert rules are evaluated by vmalert, which fires notifications to a configured Alertmanager instance. Alertmanager then groups the alerts and delivers a webhook payload to the platform.

This integration supports automatic alert creation on firing events and automatic resolution when Alertmanager sends a resolved notification.

Integration Flow

  1. VictoriaMetrics ingests and stores metrics from your scrapers (vmagent, Prometheus, etc.).

  2. vmalert continuously evaluates your alert rules against VictoriaMetrics. When a rule's condition is met, it pushes the alert to Alertmanager.

  3. Alertmanager groups the alerts and delivers a webhook POST request to the platform endpoint.

  4. When the alert condition clears, Alertmanager sends a resolved notification and the platform automatically closes the alert.

Webhook Payload Schema

The payload delivered to the platform follows the standard Alertmanager webhook format (version 4), since vmalert uses the Alertmanager protocol natively.

{
  "receiver": "string",
  "status": "firing | resolved",
  "alerts": [
    {
      "status": "firing | resolved",
      "labels": {
        "alertname": "string",
        "severity": "string",
        "cluster": "string"
      },
      "annotations": {
        "summary": "string",
        "description": "string"
      },
      "startsAt": "ISO8601 timestamp",
      "endsAt": "ISO8601 timestamp",
      "generatorURL": "string",
      "fingerprint": "string"
    }
  ],
  "groupLabels": {},
  "commonLabels": {
    "alertname": "string",
    "severity": "string"
  },
  "commonAnnotations": {
    "summary": "string",
    "description": "string"
  },
  "externalURL": "string",
  "version": "4",
  "groupKey": "string",
  "truncatedAlerts": 0
}

Setup

Step 1 — Create an Alert Source on the Platform

  1. Navigate to Sources → Add Source.

  2. Search for VictoriaMetrics and select it.

  3. Give the source a name and click Save.

  4. Copy the ITOC360 URL and Token — you will need them in the next step.

Step 2 — Install and Configure Alertmanager

vmalert does not deliver alerts directly to external systems. You need an Alertmanager instance to receive alerts from vmalert and route them to the platform.

Install Alertmanager using your preferred method (binary, Docker, Helm). Then configure it to forward alerts to the platform:

alertmanager.yml

send_resolved: true is required for automatic alert resolution on the platform.

Step 3 — Run vmalert

vmalert needs three things to operate: a datasource (VictoriaMetrics), a notifier (Alertmanager), and one or more rule files.

Docker example:

Flag reference:

  • -datasource.url — VictoriaMetrics endpoint used to evaluate rule expressions.

  • -remoteWrite.url — where vmalert persists alert state and recording rule results.

  • -notifier.url — Alertmanager address that will receive the alerts.

  • -rule — path to your rule files (supports wildcards).

Step 4 — Create Alert Rules

vmalert uses the same rule format as Prometheus. Create rule files in the directory you mounted in Step 3.

Example: rules/production.yaml

The severity label is used by the platform for priority mapping (see table below).

Step 5 — Verify the Integration

After starting vmalert and Alertmanager:

  1. Open the vmalert UI at http://<vmalert-host>:8880/vmalert/groups — your rule groups should be listed and active.

  2. Open the Alertmanager UI at http://<alertmanager-host>:9093 — confirm that firing alerts are routed to the itoc360-webhookreceiver.

  3. Confirm the alert appears on the platform under the source you created in Step 1.

Sample Payload

The following is a real payload captured during integration testing.

ALERT (firing):

RESOLVE (resolved):

Field Mapping Reference

Payload Field
Description

status

Top-level event type: firing → ALERT, resolved → RESOLVE

alerts[0].fingerprint

Unique identifier per alert label set — used for fingerprint matching

alerts[0].labels.alertname

Name of the alert rule that fired

alerts[0].labels.severity

Severity label from the rule definition — used for priority mapping

alerts[0].labels.cluster

Optional external label set via vmalert -external.label flag (useful in HA setups)

alerts[0].annotations.summary

Short human-readable alert title

alerts[0].annotations.description

Detailed description of the alert condition

alerts[0].startsAt

ISO 8601 timestamp when the alert started firing

alerts[0].endsAt

ISO 8601 timestamp when resolved (0001-... means still active)

alerts[0].generatorURL

Link back to the originating rule in the vmalert UI

commonLabels

Labels shared across all alerts in this group

commonAnnotations

Annotations shared across all alerts in this group

groupKey

Alertmanager group key used for deduplication

Priority Mapping

The platform maps the severity label from your alert rule to an internal priority level.

VictoriaMetrics severity Label

Platform Priority

critical

CRITICAL

error

HIGH

warning

MEDIUM

info

LOW

(not set)

MEDIUM (default)

You control the severity label in your alert rule definitions. Use consistent values across your rule files for predictable priority routing.

RESOLVE Detection

The platform automatically resolves an alert when Alertmanager sends a payload with "status": "resolved". This requires send_resolved: true in your Alertmanager webhook configuration (set in Step 2).

The resolved event is matched to the original alert using the fingerprint field, which Alertmanager generates deterministically from the alert's label set. As long as the labels do not change between firing and resolution, the fingerprint will match and the alert will be closed.

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