Infrastructure Monitoring
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This category covers tools that monitor the health of physical and virtual infrastructure: servers, network devices, bandwidth, disk usage, and service availability. When a threshold is breached, these tools send alerts to ITOC360 to trigger on-call notifications.
Zabbix
Servers, network devices, applications, databases
Webhook
PRTG Network Monitor
Network bandwidth, uptime, hardware sensors
Webhook
SolarWinds Orion
Network performance, server health, flow analysis
Webhook
ManageEngine OpManager
Network devices, servers, virtual machines
Webhook
CheckMK
Hosts, services, containers, cloud resources
Webhook
Instana
Microservices, Kubernetes, application performance
Webhook
Salesforce
CRM cases, support tickets, workflow alerts
Apex Trigger
Infrastructure monitoring tools continuously check your hosts and services against defined thresholds. When a threshold is exceeded — a server goes down, CPU spikes, or a network device becomes unreachable — the tool sends an alert payload to your ITOC360 Source webhook URL. ITOC360 parses the payload, matches it against your escalation policies, and notifies the on-call engineer responsible for that infrastructure.
ITOC360 generates a unique webhook URL per Source. Go to Management > Sources, create a Source, and copy the webhook URL or token to paste into your monitoring tool's notification settings.
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