# Infrastructure Monitoring

This category covers tools that monitor the health of physical and virtual infrastructure: servers, network devices, bandwidth, disk usage, and service availability. When a threshold is breached, these tools send alerts to ITOC360 to trigger on-call notifications.

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### Integrations in this category

| Integration                | What it monitors                                   | Alert delivery |
| -------------------------- | -------------------------------------------------- | -------------- |
| **Zabbix**                 | Servers, network devices, applications, databases  | Webhook        |
| **PRTG Network Monitor**   | Network bandwidth, uptime, hardware sensors        | Webhook        |
| **SolarWinds Orion**       | Network performance, server health, flow analysis  | Webhook        |
| **ManageEngine OpManager** | Network devices, servers, virtual machines         | Webhook        |
| **CheckMK**                | Hosts, services, containers, cloud resources       | Webhook        |
| **Instana**                | Microservices, Kubernetes, application performance | Webhook        |
| **Salesforce**             | CRM cases, support tickets, workflow alerts        | Apex Trigger   |

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### How it works

Infrastructure monitoring tools continuously check your hosts and services against defined thresholds. When a threshold is exceeded — a server goes down, CPU spikes, or a network device becomes unreachable — the tool sends an alert payload to your ITOC360 Source webhook URL. ITOC360 parses the payload, matches it against your escalation policies, and notifies the on-call engineer responsible for that infrastructure.

{% hint style="info" %}
ITOC360 generates a unique webhook URL per Source. Go to **Management > Sources**, create a Source, and copy the webhook URL or token to paste into your monitoring tool's notification settings.
{% endhint %}

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### Get started