# Inbound Integrations

ITOC360 receives alerts from your existing monitoring, observability, security, and DevOps tools through inbound integrations. Each integration connects to ITOC360 via a webhook-based Source, allowing alerts to flow into your escalation policies automatically.

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### Integration categories

Browse integrations by category to find setup instructions for your tools:

<table data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Infrastructure Monitoring</strong></td><td>Zabbix, PRTG, SolarWinds, ManageEngine OpManager, CheckMK, Instana</td><td>infrastructure-and-network-monitoring.md</td></tr><tr><td><strong>Observability and APM</strong></td><td>Grafana, Prometheus, Datadog, New Relic, Dynatrace, AppDynamics, and more</td><td>observability-and-apm.md</td></tr><tr><td><strong>Cloud Monitoring</strong></td><td>AWS CloudWatch, AWS Budget, Google Cloud Monitor, Azure Monitor, Alibaba CloudMonitor</td><td>cloud-monitoring.md</td></tr><tr><td><strong>Log Management</strong></td><td>Grafana Loki, Grafana Mimir, Graylog, InfluxDB</td><td>log-management.md</td></tr><tr><td><strong>Security</strong></td><td>AWS GuardDuty, Azure Sentinel, Google Security Command Center, CrowdStrike</td><td>security.md</td></tr><tr><td><strong>DevOps and CI/CD</strong></td><td>ArgoCD, Azure DevOps, GitHub, GitLab, Jenkins, Terraform Cloud</td><td>devops-and-cicd.md</td></tr><tr><td><strong>Error Tracking and Uptime</strong></td><td>Sentry, Rollbar, Pingdom, StatusCake, Postman, Statuspage.io</td><td>error-tracking-and-uptime.md</td></tr><tr><td><strong>Workflow and Automation</strong></td><td>Zapier, n8n, Jira, Twilio, MongoDB Atlas, Salesforce</td><td>workflow-and-automation.md</td></tr></tbody></table>

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### How inbound integrations work

Every inbound integration connects to ITOC360 through a Source. When you create a Source in **Management > Sources**, ITOC360 generates a unique webhook URL and token. You paste this into your external tool's notification or alerting settings. From that point, alerts are sent to ITOC360 automatically whenever your tool fires one.

Incoming alerts are matched against your active escalation policies. If a match is found, ITOC360 creates an incident and notifies the assigned on-call engineer.

{% hint style="info" %}
Any tool that supports outbound HTTP webhooks can connect to ITOC360, even if it is not listed in the categories above. Use the **Custom Webhook** option when creating a Source.
{% endhint %}